88-96 Walmgate, York, YO1 9TL, United Kingdom
Tel: 01904 231 333
Fax: 01904 231 334
Your health, safety and well-being are our top priority, and we have implemented several measures to ensure you are safe when staying with us. We have sanitiser stations located in key areas throughout the hotel and have a reinforced cleaning program in public area. We have strengthened our room cleaning protocols including extra disinfection of all high touch areas in rooms and bathrooms. Rooms, once cleaned, will be sealed with a cleaned and sealed for your protection sticker. All our team have received comprehensive safety and hygiene training. Our reception areas have protective screens and our colleagues where possible wear PPE were necessary in line with government guidance. We have social distancing in place in all common areas and have implemented one-way systems or a give way system to ensure social distancing, this is communicated via signage throughout the hotel. We operate a contactless / card payment reception whereby all information will be sent via email or through WhatsApp where possible. We have introduced a WhatsApp service so you can communicate with us during your stay, minimising direct contact. We continuously review our Food & Beverage service in line with official recommendations.
We have offsite car parking a two-minute walk from the hotel, where spaces are limited. To keep it fair, we operate on a first-come, first-served basis. Parking charges are £12.50 for 24 hours.
If you are driving, upon arrival at the hotel, please see our reception team for a permit, register your vehicle and receive directions to the car park.
Should our car park be at capacity, then our reception team will direct you to the nearest public car park. it is advisable to have an alternative parking plan in mind given the current demand and the limited spaces available.
Breakfast is available between 7.00 am - 10.30 am.
Please note that In line with our COVID-19 policy, we have limited the number of guests dining with us in our restaurant at breakfast time and have introduced bookings during this time so we can keep you and our team safe. To avoid disappointment, if you wish to have breakfast with us, please book your time with us upon check-in. Without a timeslot, we sadly will not be able to accommodate you in the restaurant. You are of course always welcome to take breakfast in your room
All the staff we met, from arriving to departing were very helpful, polite and efficient. Our room was serviced to a very good standard and the breakfast was very tasty!
A lovely hotel within walking distance to the centre of York. Very friendly, helpful staff on reception, bar area and dining room. The rooms were immaculately clean and well presented. The bed was absolutely huge and was extremely comfortable. The hotel has a modern, funky feel to it and was very welcoming. The breakfast was superb . Would definitely stay here again.
<p>Conveniently positioned within easy walking distance of the city and Minster. This was our third visit so obviously we’re fans. That said although the previous visits were excellent this time the stay was even better. On check in we were given a complimentary upgrade to a superior room as IHG elite members. The room was spacious, clean and well furnished. Large TV. Massive comfortable bed with high quality bedding. Complimentary snacks with fresh milk and the bonus of a Nespresso coffee machine complete with six “pods”. Decent sized bathroom which was clean and well stocked with quality toiletries. Breakfast on both mornings was excellent. Wide choice of hot and cold items. Plenty of quality juices and smoothies. Service excellent even when busy nothing seems rushed. Very highly recommended.</p>
Excellent hotel. Rooms very nice and extremely clean and quiet. Friendly staff both at reception and restaurant. Breakfast had fantastic choice. Location was really good lots of nice bars and restaurants just minutes away. Short walk to the Shambles and they offered parking just 2 minutes away for a small daily charge. Would definitely stay again. 5 Stars.
We have found that it’s the little things that make a huge difference when you’re travelling. They’ve nailed the little things here! You’re always warmly greeted when you pass reception. Comfortable bed, soft towels, immaculate room and free chocolate in the fridge! Breakfast is delicious and finally a coffee I enjoyed. Location is fabulous and parking was easy. Well done to the Team at Hotel Indigo.
We stayed at the Indigo for my birthday recently. It was very modern with quirky room features. The breakfast was world class - such a great variety of treats, including a good selection of gluten and dairy free food. The staff were very helpful and attentive.
Stayed for 2 nights, very good quality modern hotel with good sized rooms and breakfast. Cold buffet and hot food freshly cooked to order . Great location within a 5/10 minute walk of York center. Would highly recommend.
<p>My partner, daughter and I stayed for 3 nights on a city break in April 2018. The room was great, Fresh milk in the complimentary mini fridge, fantastic big bed, really really clean, excellent room service and thick black out curtains. The service was excellent from all the staff at all times - reception staff were helpful and friendly, nothing was too much trouble. The breakfast was also fantastic, so much choice on offer and again, nothing was too much trouble. The hotel is really well located for the city. It was excellent value for money and we would definitely stay there again. Absolutely 10/10 all round.</p>
This is a nice hotel in a quiet area of York, but still within easy walking distance of the city centre / shambles walls etc. Lovely continental breakfast and a quiet bar area. Ideal if you want a bit of peace in a busy city.
Stayed one night in this hotel ,was very impressed. A warm welcome on arrival from the receptionist and the room was ready ahead of check in time. The room was lovely, very luxurious with lots of nice touche. Biscuits, chocolate and drinks in fridge. Very close to main town and York Minster. Had a lovely evening meal in the hotel restaurant, very reasonable priced and a nice breakfast in the morning before leaving. Would definitely stay here again.
Lovely hotel close to York centre and near all the main sites. Within 5 minutes walk to the Shambles. Excellent staff and facilities. On arrival complimentary mini treats in room due to it being my Birthday. Complimentary water and chocolate and biscuits in room together with tea making facilities. Made the 2 night stay in York most enjoyable. Would definitely stay there again and recommend.
We had a very pleasant stay on a Saturday night when visiting York. The hotel is only a few minutes walk from the Shambles and central York area. The staff were all good and friendly with good check in service and also in the bar. The breakfast choice and service was also very good. The room and the hotel was decorated very well. We stay here again if staying in York.