Frequently Asked Questions
We have an offsite car park a two-minute walk from the hotel, where spaces are limited.
To keep it fair, we operate on a first-come, first-served basis. Parking is charged at £15.00 overnight (until midday the following day).
If you are driving, upon arrival at the hotel, please see our reception team for a permit, register your vehicle and receive directions to the car park.
Should our car park be at capacity, then our reception team will direct you to the nearest public car park. It is advisable to have an alternative parking plan in mind given the current demand and the limited spaces available.
We are a child-friendly hotel, we can provide a travel cot at no extra cost for the guest. Please let us know in advance if you require a cot.
York station is a 20 min walk from our hotel.
There is an additional charge for breakfast, which can be added on when booking.
Check in – 3pm, Check out – 11am
We do offer room Service throughout the evening and at breakfast time, guests can pre-order room service breakfast the night before with a pre-order sheet located in their room.
Every room has a mini fridge with complimentary water for our guests.
Toiletries are provided by Biology Smart Skincare, a natural product which is great for both the skin and hair. We provide refillable products in each of our bathrooms, eliminating single-use plastic.
Unfortunately, due to health & safety regulations, neither our hotel nor restaurant is dog-friendly.
Breakfast: 7am – 10.30am (Monday – Friday) 7am-11am (Saturday & Sunday)
Kitchen: 12:00 – 22:00
Bar: 12:00 – 23:00
Breakfast is available between 7.00 am – 10.30 am (Monday – Friday) and 7am – 11am (Saturday & Sunday).
To avoid disappointment, if you wish to have breakfast with us, please book your time with us upon check-in. Without a timeslot, we sadly may not be able to accommodate you in the restaurant.