Terms & Conditions
At The Hotel Indingo York (“hotel”), the privacy and confidentiality of user information is significant. We are dedicated to maintaining the privacy and security of your user information. We may update this policy from time to time, so please stay connected. Hotel will not disclose identifiable user information to any third party without consent. The hotel is committed to safeguarding your privacy while visiting the Hotel website, namely, www.hotelindigoyork.co.uk (hereinafter all identified URLs are collectively referred to as the “Site”).
Personal information includes (e.g.), data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information.
The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g.), traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mailing lists.
In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.
Information collected on the Site may be used to:
– Register you as a Hotel member
– Plan and purchase Hotel accomodations
– Enter your email in our promotions
– Send marketing communications or surveys to you
– Response to your questions or suggestions
– Improve the quality of your visit to our site
All forms will provide an opt-out option to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner.
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and third party booking engine (“Booking Engine Vendor”) provided by Avvio, a leading online reservation systems vendor. While it appears to be part of our site, the reservation functionality is in fact provided by a third party Booking Engine Vendor. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. The Booking Engine Vendor has implemented comprehensive security programs.
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access.
Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by our Secure technology to ensure safe transmission.
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
To all guests making a booking, please note that a pre-authorisation is taken upon check in for the full room amount, plus £50 for any extras.